AI automation for annuity and life agencies, advisory and wealth practices, and IMOs and FMOs

Every call answered.Every client followed up.Every word inside your compliance process.

The phone is the easiest place to start: a 24/7 voice assistant that picks up while you’re with a client, after hours, and on weekends. Call the demo and hear it. Then we automate the follow-up and operations workflows behind it.

iPhone call screen showing a call to an AI voice agent
Hear it for yourself: 815-566-8815

You'll be speaking with an AI voice assistant on a demo line.

On a computer? Dial 815-566-8815 from your phone to reach the demo line.

Josey is our AI assistant. No phone needed.

Operational Freedom is an operational AI consultancy. We build call answering, lead follow-up, and client communication your compliance reviewer approves, plus the operations workflows behind them, for annuity and life insurance agencies, advisory and wealth practices, and IMOs and FMOs. We also serve home services businesses.

45+
Years in business operations and financial services
20+
Years as a business owner
IL · WI
Licensed P&C, Health and Annuity producer
24/7
Calls answered, including after hours

How much could your missed calls be costing you?

Do you know how many calls you missed last month, or how many web inquiries went unanswered? Put one missed call through the calculator below and see the commission at stake, using your own numbers.

Enter a deposit or premium and your own commission rate to see the commission one missed call may put at stake, if that call would have become a sale.

Want to look at your real numbers together?

Book a Discovery Call

What’s one missed call worth?

Your numbers
Product
Commission at stakeEnter your numbersif that call would have become a sale

Uses the rate you enter. Your actual commission depends on your carrier, product, and contract. For illustration only.

With most fixed annuities, the commission is paid by the insurance company and is not deducted from the client’s deposit. The insurer covers its costs through the product’s pricing and terms, such as surrender charges.

Find where calls are slipping

Enter an amount and your commission rate to see the result. Nothing is filled in for you.

As Featured InExpert Perspectives SeriesSeptember 2026AI Marketing Summit 2025Speaker
CredentialsAnthropic Claude PartnerMember, International Association of Artificial Intelligence ConsultantsHighLevel Certified Admin
45 years inside business operations and financial services.
Systems that have to make financial sense before we build them.

Three things that change. One system behind them.

1

Every call answered.

Calls get answered when everyone’s with a client, or after hours. The caller gets a real answer and a way to book, not a voicemail.

2

Every client followed up.

Renewal reviews and check-ins get scheduled on time. Past clients hear from you again, but only the ones you have consent to contact.

3

Every word inside your compliance process.

Automated messages use only language your team approved in advance. There’s a record of every message sent.

Yes, it’s AI. Here’s what it’s allowed to do.

We don’t make your practice compliant. We build inside your compliance process.

It works from what your compliance reviewer approved.

Automated messages use only language your team approved in advance.

It never recommends a product.

If it takes a license to say, a licensed person approves it.

Every conversation is logged.

Messages are logged with the date and time.

  1. Approved script.

    Your compliance reviewer signs off on the template.

  2. Caller asks a question.

    The voice agent answers from approved language and books the appointment.

  3. Logged.

    The conversation is saved with the date and time.

  4. Flagged word held for review.

    If a written message includes a word your rules flag, like “guaranteed,” it waits for a person on your team instead of going out.

Built by someone who has worked inside insurance and financial services.

Beverly Scheider has spent 45 years in business operations, insurance operations, and financial services. She is a licensed Property & Casualty, Health, and Annuity producer in Illinois and Wisconsin, and she runs her own agency.

She once led a cross-functional team through a national distribution system overhaul when two large insurance companies merged.

Beverly leads every strategy session and every build, and she builds herself. When the number of clients or the timeline calls for it, experienced builders Beverly selects and supervises join the project. The person who maps your workflow is the person who oversees the build.

Read Beverly’s full story
  • Licensed P&C, Health and Annuity producer, Illinois and Wisconsin
  • Former Independent Registered Representative, FINRA Series 6 and Series 63. No longer active.
  • Six Sigma Green Belt
  • Featured in NAPA’s Expert Perspectives series: September 2026 and October 2026

Start with one fix. Build from there.

HUMAN Reveal™

A 10-question operational assessment. See where time and revenue may be slipping in under 3 minutes.

Explore this service

HUMAN AI Strategy™

A strategic look at where AI should and should not be working in your business.

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HUMAN Revenue Leak Fix Sprint™

Scoped to fix your single biggest revenue leak within 14 to 30 days from the contract date.

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HUMAN AI Systems™

The full build: call answering, follow-up, CRM connections, and documented workflows.

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Financial services leads. Other businesses are welcome too.

Home services

HVAC, plumbing, electrical, roofing, and other trades where the phone rings while the crew is on a job.

See how it works for home services

Don’t see your industry?

If your business takes calls and follows up on leads, the same problems apply.

Take the assessment to see where you stand

The Team Members You Were
Never Going to Hire Full Time

All twenty-two of them run this business right now. Every one stops at a human.

Inbox Manager

Reads every inbound email, drafts the routine replies, and surfaces the ones that actually need a decision from you.

See this team member

Compliance + Risk Officer

Screens everything before it goes out. A claim nobody checked is the cheapest problem to prevent and the most expensive to fix.

See this team member

Client Retention Director

Watches for the quiet signals that come before a cancellation, so you hear about a problem while it is still fixable.

See this team member

Frequently Asked Questions

How much revenue could my agency or practice be missing from missed calls?

It depends on how many calls you miss, how many of those callers would have become clients, and what a new client is worth to you. The calculator above shows the commission at stake on one missed annuity or life call, using the rate you enter. Any figure it shows is what you may be missing, if that call would have become a sale.

Who is behind Operational Freedom?

Beverly Scheider. She has 45 years in business operations, insurance operations, and financial services, and 20+ years as a business owner. She is a licensed Property & Casualty, Health, and Annuity producer in Illinois and Wisconsin, runs her own agency, and is a former Independent Registered Representative (FINRA Series 6 and 63, no longer active). NAPA featured her in its Expert Perspectives series in September and October 2026. She leads every strategy session and every build. When the number of clients or the timeline calls for it, experienced builders Beverly selects and supervises join the project.

Does Operational Freedom work with businesses outside financial services?

Yes. We also work with home services businesses and other companies that take calls and follow up on leads. See Who We Help for the full list.

Still have questions?

See All FAQs

Find out what your missed calls may be costing you.

Two minutes with the calculator. Then decide, with your own numbers, whether a conversation makes sense.